{"xsrfToken":"488d72dd240faf64c1fbfa7b1205eec318d800f4_lout","branding":{"id":"7","key":"ps","name":"Playdrill Help Center","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/74dee29a-d190-46a2-8e6e-50e9ffb598b6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGI4NGI0YS03YTE0LTQ0YzctYjM4ZC02MDBkOTIwMzYwOGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc0ZGVlMjlhLWQxOTAtNDZhMi04ZTZlLTUwZTlmZmI1OThiNiI6WyJyZWFkIl19LCJleHAiOjE3NDMxNzMxNTYsIm5iZiI6MTc0MzE3MjU1Nn0.kHSuEYj8o6_bEcHD2kW9t3N315F66XUtTyU0imEHC3U&client=38b84b4a-7a14-44c7-b38d-600d9203608f&mode=fit","logoId":"74dee29a-d190-46a2-8e6e-50e9ffb598b6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3480f2","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"ps","projectId":10012,"serviceDeskId":7,"name":"Playdrill Help Center","description":"<p>Welcome! You can raise a request for Playdrill Help Center using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"61","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"","icon":10536,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[15],"key":""},{"id":"63","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"","icon":10549,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[15],"key":""},{"id":"65","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"","icon":10545,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[15],"key":""},{"id":"66","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"","icon":10535,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[15],"key":""},{"id":"60","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"","icon":10520,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[15],"key":""},{"id":"64","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"67","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"General"}],"orderMapping":{"15":[60,61,63,65,66]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGI4NGI0YS03YTE0LTQ0YzctYjM4ZC02MDBkOTIwMzYwOGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDMxNzM3NTYsIm5iZiI6MTc0MzE3MjU1Nn0.1Ak30icTR_GkG76bQqlIMGwOOON1H-LH2nCVNvkLeLg","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"38b84b4a-7a14-44c7-b38d-600d9203608f","tokenDurationInMins":20}},"reqCreate":{"id":61,"projectId":10012,"form":{"name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","intro":"","instructions":"","icon":10536,"iconUrl":"https://playdrill.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["2"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/61","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/61","calendarParams":{"firstDay":0,"date":"2025-03-28T15:35:56+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOGI4NGI0YS03YTE0LTQ0YzctYjM4ZC02MDBkOTIwMzYwOGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDMxNzM3NTYsIm5iZiI6MTc0MzE3MjU1Nn0.1Ak30icTR_GkG76bQqlIMGwOOON1H-LH2nCVNvkLeLg","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"38b84b4a-7a14-44c7-b38d-600d9203608f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=playdrill","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"488d72dd240faf64c1fbfa7b1205eec318d800f4_lout","baseUrl":"https://playdrill.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://playdrill.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"38b84b4a-7a14-44c7-b38d-600d9203608f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ad14ec7cb87c4a74b14849bc17fa9ad6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}